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Resume

Resume
Work Experience

Work Experience

Feb 2021 - Present

Founder | Jungle Lab Agency

Jungle Lab is a full service experiential marketing and event agency. Find your formula to reach your fans with unforgettable moments.​

May 2022 - Present

Production Coordinator | Live Nation Concerts

Freelance production coordinator with various Live Nation production managers in the Los Angeles region.

Responsibilities include:

  • Ensuring all back of house artist needs are met, advanced, and within budget with the venue, catering team, and artist

  • Hiring, onboarding, and advancing local staff 

  • Submitting vendor invoices and coordinating on site rentals 

  • Advancing credentials, parking, and venue access 

  • Managing cash, staff, guest list, and putting out fires on site 

​

Notable shows include:

  • New Kids On The Block - Crypto.com Arena, Honda Center, Save Mart Center, and Golden 1 Center

  • Chris Stapleton - Kia Forum, Glen Helen Amphitheatre, Mechanics Bank Arena

  • 2 sold out nights - Brandi Carlile - Greek Theatre

  • Seventeen - Kia Forum 

  • Back of House Manager - Dia De Los Deftones 2022 

  • Sold out ZEDD with a full Orchestra - Dolby Theatre

  •  5 sold out nights - My Chemical Romance - Kia Forum 

  • 2 sold out nights - Post Malone - Kia Forum

  • 2 sold out nights - Post Malone - Crypto.com Arena

  • Dave Chapelle & Chris Rock - Honda Center

  • 2 sold out shows opening Acrisure Arena - Dave Chapelle / Chris Rock & Doobie Brothers

Sep 2016 - Present

Event Production, Operation, and Project Management | Freelance

Event support positions with experience in production, operations, artist relations, dressing room hospitality, run of show management, running, ticketing, access control, VIP experience, guest services, guest list management, covid compliance, experiential marketing, travel, hotel block management, artist and event settlement, brand ambassador, sponsor and vendor management

  • Artist Relations Manager - Ohana Festival - Sep 2022

  • Purple Creator Hospitality Lounges and Parties Producer - Twitchcon Amsterdam - Jul 2022

  • Operation Admin and Overnight Manager - Coachella and Stagecoach Campgrounds - Apr & May 2022

  • Festival Admin - Smokin Grooves - Apr 2022

  • Logistics Lead - Twitch Streamer Bowl Partner Experience 2022

  • Assistant Road and BOH Manager and Covid Safety Manager - Smartless Podcast Live Tour 2022

  • Dressing Room Hospitality - The Rolling Stones at Sofi Stadium, Guns N Roses at Banc of California Stadium, Foo Fighters at The Forum

  • Production Runner - Once Upon a Time in LA, Ohana Festival for Pearl Jam, Foo Fighters Studio 666 Premiere

  • Production Manager - DPS Billboard Music Award Show Doja Cat Off Site Rehearsal

  • Box Office - Splash House, Coachella, Stagecoach, Riot Fest, Austin City Limits

  • VIP / Fan Experiences - ESPN X Games, CID Entertainment, VIP Nation

  • Sponsorship Coordinator - CalJam

  • Tour Manager - Headcount on Vans Warped Tour

Sep 2016 - Sep 2022

Event Merchandise Manager

Management of merchandise inventory, sales, and staff. Settlement with artists and event producers.

Events & Teams Such As: Day N Vegas, Rare Peeps, Kaboo Del Mar, Aftershock Festival, Inkcarceration, Camp Flog Gnaw, Sonic Temple, Welcome to Rockville

Jan 2021 - Apr 2022

Covid Compliance Officer | Freelance

Works with various productions providing consultation and services around COVID19 in the film, music, and event industry. Positions range from lead COVID Compliance Officer to COVID Compliance Assistant. Duties performed include contact tracing system creation and implementation, safety protocol and plan development, vaccine verification, onsite COVID mitigation implementation, and more. 

 

Productions and clients include: Coldplay 'Music of the Spheres' Promotional Tour, F9 Movie Premiere Red Carpet, Bebe Rexha, Charlotte Lawrence, H.E.R - Moments That Matter, Liquid IV, 2021 USC Spring Fest, Spotlight Medical, Spotify x Justin Bieber, UMG, Boy In The Castle - Hold On Music Video, NYE T-Mobile x Justin Bieber

Apr 2021 - Dec 2021

Producer and Production Manager | 50/50 Women on Board City / State Conversations on Board Diversity 

  • Production and project management of 30 individual online events, with over 60 event chairs, 30 VIP Panels, 186 VIP Speakers, over 400 Board Director Coaches, and 240 Breakout Sessions

    Communicated with multiple stakeholders and managed all event production

  • Created and managed each City/State’s Run of Show

  • Created and executed technical production plan inclusive of streaming software, online event platform, video players, and technical rehearsals 

  • Hired and managed all production and technical staff 

  • Communicated and advanced technical information with talent and event stakeholders 

  • Managed and directed dress rehearsals and live shows 

May 2021 - Sep 2021

Live Event Producer | Recover Out Loud

  • Recover Out Loud is a nationwide recovery initiative—supported by iHeart Media and Variety in recognition of International Recovery Day and National Recovery Month.

  • Developed, advanced, and executed all live elements of the concert in collaboration with the Kevin Lyman Group, Mobilize Recovery, The Westgate International, Creator Up, Google, YouTube, the Sandgaard Foundation, and Victoria’s Voice Foundation.

  • Established and helped to oversee production advance, run of show, staffing, travel, lodging, talent production and hospitality, vendors, venue advance, health and safety, credentials and ticketing, catering, and VIP meet and greets. 

  • Lineup: Macklemore, KT Tunstall, Evvie McKinney, Gary Owen - Host, Sandgaard, Freddy Jones Band, Daphne Willis, The Residency, and more!

Apr 2020 - Sep 2021

Live Stream Technical Consultant | Veeps

  • Technical and production contact for veeps live streams 

  • Help artist and their teams to create technical / production plans and programming for all veeps live streams

  • Problem solve technical issues and work to make dreams into a reality

  • Establish best practices for live streaming with veeps

Aug 2020 - Dec 2020

Online Event Producer | 2020 Women On Boards

Worked with the 5050 Women on Boards to team to produce the Global Conversation Live Stream powered by Zoom and a series of 30 City/State Online Conversations with a focus on regional insights about how women on corporate boards impact those markets, and how women leaders are using their experience to navigate the pandemic and grapple with social injustice.

  • Managed production and tech across all city events

  • Lead a team of zoom techs to execute events

  • Worked with all cities to produce custom programming

  • Scheduled and manager Zoom Webinars and Meetings for individual breakout rooms

  • Created production, project management, and technical plans

  • Ensured goals and timeline needs were met

Nov 2018 - Oct 2020

Project, Operations, and Event Manager | Kevin Lyman Group

  • Manage projects from idea to execution across a wide range of events, teams, and clients providing a clear path forward for projects and challenges. Responsible for project management, operations, vendors, production, branding, budgeting, marketing, and more for our clients and KLG.

  • Collaborate with key stakeholders across client and event organizations -- including marketing and content leads, event programming, concessions, artist relations, site operations, ticketing, access control, city permitting, safety, vendor relations, and sponsorship teams -- to build execution and logistics plans across functions.

  • Collaborate with relevant event programming teams to bring event visions to life with allocated resources and overarching brand goals.

  • Collaborate with event sponsorship teams as a producer and events as a sponsor to ensure all contractually obligated on-site components are executed - including, but not limited to on-site space and activations, credentials, COIs, staffing, concessions, brand placement

  • Lead and manage assigned on-site production teams - define roles & responsibilities, hire and contract crew within provided budget, provide advance instructions and   documentation, manage team on-site (load in, time schedules, breaking, etc).

  • Liaison with and manage on-site third-party vendors - including production, food & beverage, staging & sound, heavy equipment, power, etc.

  • Build and manage credentialing / ticketing systems - consumer ticketing, internal credentialing, and guest credentialing.

  • Create reports and recaps for all events as requested by clients.

​

Projects

  • ADAPT Online Conference - Event Producer and Marketer - Oct 2020

  • 320 Festival Online - Event and Live Stream Producer - May 2020

  • 320 Conversations - Producer - March 2020

  • Player Omega - Project, Production, and Operations Manager - Nov 2019

  • World Surf League’s Freshwater - Project, Production, and Operations Manager - Sept 2019

  • Her Universe Fashion Show - Project and Operations Manager - Jul 2019

  • Vans Warped Tour  25th Anniversary -  Sponsorship, Vendor, Non-Profit Manager - Jun + Jul 2019

  • Punk Rock Bowling - Sponsorship and Vendor Coordinator - May 2019

  • Old Settlers Music Festival - Sponsorship Manager - Apr 2019

  • Taco Libre - Sponsorship Manager - Apr 2019

  • Electric Standard Co - Negotiated festival partnership opportunities - Nov 2018 - Mar 2020

  • Beatbox Beverages - Project Manager for brand marketing campaigns + festival sponsorship negotiations - Nov 2018 - Jul 2019

Jan 2018 - Nov 2018

Social Media Manager and Marketing | Danny Wimmer Presents

  • Managed social media and brand marketing campaigns for over 10 festivals simultaneously Rock on the Range, Welcome To Rockville, Carolina Rebellion, Northern Invasion, Louder Than Life, Bourbon & Beyond, Aftershock, Chicago Open Air, Sonic Temple & more

  • Consistently delivered creative marketing campaigns focused on creating an online community and driving ticket sales

  • Responsible for the first-ever sold out Aftershock Festival and helped drive over $32 million in ticket sales across all DWP festival properties for the 2018 fiscal year

  • Implemented base line metrics (not previously tracked)

Jan 2017 - Aug 2017

Social Media Manager and Marketing Coordinator | Vans Warped Tour

  • Managed social media schedule, posted on all channels, monitored inbound feeds, and interacted with fans for accounts with over 1m followers

  • Ran the Countdown to Warped campaign featuring different bands every day with creative and custom content.

  • Liaison with artist teams (managers and labels) to execute various marketing initiatives around announce, on sale, and closing phases.

  • Organized all inbound assets from bands, sponsors, and non-profits for both sponsorship and marketing contractual needs.

Jun 2017 - Aug 2017

Schedules Tent Manager | Vans Warped Tour 

  • Placed, set up and broke down schedules tent, sold schedules and general store items, managed inventory for 2017 summer tour 

  • Flew drone and created fan facing map everyday

  • Managed schedule and map printing operations executed on the back of a truck every morning on tour.

  • Managed a team of vendors on foot 

Jun 2016 - Jul 2016

Tour Manager | Headcount

Over the summer I worked on the Vans Warped Tour as the Headcount Tour Manager. I traveled across the United States as a representative for Headcount on Warped Tour. My responsibilities included doing social media, coordinating local volunteers, setting up and breaking down, and handling voter registration forms everyday.

Over the course of the summer, I was able to register 2,610 voters, which made my tour the Headcount tour with the most voters registered in 2016.

Skills
  • Project Management + Budgeting

  • Event / Concert Operations + Production

  • Live Stream Producer

  • Client + Vendor Management

  • Virtual Event Technical Producer

  • Spreadsheets and Systems

  • Communication + Teamwork

  • Brand Marketing + Social Media

  • Microsoft Office, Google Docs

  • Photoshop

  • Fan Management

  • Organized + Flexible

  • Multi-Tasker + Problem Solver

  • Asana, Monday, Slack

  • OSHA Class 1 Forklift Certified

  • Ticketing + Access Control

Skills

Education

Education and Certifications 

Apr 2021

COVID-19 Compliance for Live Events Training

Health Education Services 

Feb 2021

COVID-19 Safety Compliance Certificate

Los Angeles County Department of Public Health

Aug 2020

COVID-19 Compliance Officer

Health Education Services 

Aug 2020

Event Safety Access Training

Event Safety Alliance

Aug 2019 - Aug 2022

OSHA Compliant Class 1 Forklift Certification 

Forklift Academy, Inc. Credential ID: FAH02199016

2013 - 2018

Bachelor of Science in Business, focus on Music Industry Management 

Ferris State University | Big Rapids, Michigan 

Music Industry Management Association: Sponsorship and Promotions Chair 

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© 2023 By Nicol Rider.
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